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Showing posts with label Help Server. Show all posts
Showing posts with label Help Server. Show all posts

Tuesday, October 05, 2010

Tip: tuning up Google Chrome / Firefox to search @ our help and support web sites faster

Both Google Chrome and Mozilla Firefox support search shortcuts (or custom search providers): if you prefix an URL you enter by one of keywords, the browser transforms the text behind that keyword to URL by a customizable rule, and opens it.

I'm going to show how to tune up Chrome to add a set of useful search shortcuts for help.x-tensive.com and support.x-tensive.com. Steps for Mozilla Firefox must be very similar.

Open "Options" page in Chrome, and click "Manage" button at "Default search" section there:


You must see nearly the following page. I already configured 3 custom search providers in my browser:


To add these 3 providers, click on "Add" button and fill the form as follows:


Repeating this once more:


And finally (full URL here is "http://support.x-tensive.com/search/?q=%s&t=question"):


As result, you'll be able to search through our help and support web sites faster.

Type "xh " in address bar:


Then, type a keyword to find in help index:


And hit "Enter". The result:


Adding similar search shortcuts for StackOverflow and MSDN is a good idea as well :)

Saturday, March 06, 2010

P.S. Guys, sorry, but I just decided to share your Skype pics here - people should know your real nature :)

// Actually I did this just to add some colors. And I know they don't read comments.

Thursday, June 18, 2009

Icons in online help

What do you think about such icons in TOC of our online help? Neither .HxS, nor .chm contain any information about TOC icons, but we've found a good way to add them - and this is fully customizable.

This new feature will be available in the nearest Help Server update.